McDonald shared their positive user experience with “McPlace” app powered by TeamNote! McDonlad’s employees can easily obtain company updated news, training information, and even learn how to make fries by using “McPlace “app. It successfully imposes employee engagement and helps the company adapt the digital transformation in the new normal.
TeamNote can seamlessly integrate all the existing internal or third-party systems via Super-Connector as a secure and cost-effective tool. Your companies’ HRMS, e-training & learning system and official website can be integrated into TeamNote, all necessary information and functions are just one click away.
Adapt the digital transformation with TeamNote.
Read more – 「疫下麥當勞員工用App學炸薯條」
疫情下採取創新求變的策略
//本港新冠肺炎疫情持續，政府曾推出禁堂食令，亦為食肆設立每枱人數上限、桌子間須維持1.5米距離等，為飲食業帶來嚴重的衝擊。香港麥當勞行政總裁黎韋詩坦言，疫情對尖沙嘴、銅鑼灣、旺角分店的營業額有不少影響，但認為有危便有機 ，採取「創新求變」的策略。例如營運模式轉為電子化，推出電子優惠券，員工亦可使用內部App「McPlace」獲得公司最新資訊及培訓資料，甚至學習如何炸薯條。此外，麥當勞亦與一些關注麥難民的NGO緊密合作，為他們尋找其他地方休息，她 更指「顧客無論係咩人，我哋都歡迎你嚟。」
/員工亦可使用內部手機應用程式（App）「McPlace」，不論任何時間和地點，只要拿起手機，則可獲得公司最新資訊及培訓資料。「以前我哋要教同事炸薯條，佢一定要喺餐廳入面，由同事教導另一個同事點做，而家唔係喇！已經拍成短片擺落去McPlace。」她透露，麥麥送及外賣在疫情下有雙位數字的增長，並觀察到現金找續正被電子支付取代。她亦興幸數年前已建立兩個App，雖然當時的社會環境不需更多的功能，但正因奠定基礎，今日可立即運用平台拉近顧客及員工的關係。「如果我哋幾年前冇呢兩個平台，今日就算要做都做唔切。」//
