Systematic Workflow Module – Manage Work The Way You Want

Systematic Workflow Module - Manage Work The Way You Want

Does your work always run smoothly? TeamNote helps you build, systemize, and manage workflows effectively while keeping everyone on the same page. It gives your team the ability to create action, assign requests, and approve tasks quickly and smoothly. Thus, it helps streamline business and stimulate productivity and growth. 

Step 1

Systemize repetitive assignments, keep tasks in one place and prioritize your work to accelerate productivity.

Raise request:

Besides phone calls, Speech-to-text function and Interactive Voice Response System (IVR) are  applicable in TeamNote. It helps deliver a better user experience, minimizing room for errors and increasing overall efficiency.

Job dispatch:

Create tasks to deliver to the most suitable workers. Resources can be fully utilized and allow management to have a better grasp of worker’s performance. Users can view assignments in a calendar or listing format to organize work and track tasks through every stage.

Escalation Alarm
Alert notifies the administrators when an event in the system requires their attention. If an incident is not acknowledged or resolved within a predetermined amount of time, it will be escalated to the correct users. Staff can be notified in real-time when there is an emergency case for immediate handling.

Step 2

Coordinate tasks and projects across your business by using workflow systems to achieve streamline processes, costs minimization and productive efficiency.

Submit request

When submitting the request, users can make multiple actions such as adding observers, rejecting requests, assigning and reassigning the job.

E-form:
Filling in the information you need in text display, multiple choice, check box and dropbox in the e-form, you can also implement secure electronic signatures, notification, and attachment etc. TeamNote supports photo reporting, on-site reporting, stock reporting and more. Users can submit, review and approve forms anywhere, anytime, which saves processing time and handling cost.

Follow-up via Chat
Users can send messages to the assigned worker via TeamNote chat function and follow-up with the projects instantly.

Step 3

Access TeamNote to receive notifications, approval requests, view reports and collaborate with others on the go.

Review request
After receiving the request, users can review the e-form and job request, and retrieve e-from and report via registered email

Summary of workflow status
Administrators can view on-going, pending, completed workflow requests, as well as those that require their attention. It helps monitor the status of workflows, view and modify details and generate reports easily. 

Evaluate worker’s performance
Supervisors can monitor and rate worker’s performance in TeamNote, as well as provide workers with feedback and insight to help them boost performance.

TeamNote centralized all your workflow in one place; helps you create, manage, and track your projects from start to finish. With all of your tasks in TeamNote, everyone in your team stays in sync and tackles the right tasks at the right time.